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FAQ

Store Information

Our Store hours are Monday - Friday 10am to 6pm and Saturday 10am to 4pm.
We are located at 650 W. Morthland Drive Valparaiso, Indiana 46385 on Highway 30
You can reach us by phone at (219) 462-5931 or email us at [email protected]

Repairs and Services

When it comes to jewelry, we do it all. From wedding ring jackets to initial lockets, our specialists can help with anything you need repaired. Learn More
We recommend that you have your jewelry checked every 6 months. Visit us in store for complimentary cleaning and inspections as often as you'd like.
Yes, we perform jewelry appraisals with an appointment.
Martin Binder Jeweler appraiser and owner, Robert Flude III, is a Gemological Institute of America (GIA) Graduate Gemologist with more than 25 years of experience. He has conducted personal estate appraisals throughout the country for some of America’s wealthiest and well-known families.

Policies

We offer convenient In-Store pickup or curbside pickup for all of our orders. Learn More

Jewelry and Metals

Air exposure can tarnish your delicate silver pieces. To avoid tarnish, wear your silver pieces frequently. View More
Like most investments, your jewelry will require routine care and cleaning. All these methods will prolong the lifespan of your pieces. View More
In addition to rare diamonds and gems, we offer some of the top brands in the industry. Customers can shop A. Jaffe engagement rings, Roberto Coin, LAGOS, Kendra Scott jewelry, as well as Rolex, TUDOR, and Omega watches. View More

Diamonds and Gemstones

Have something special in mind but can't seem to find it out in the world? Our custom design process will transform your jewelry dreams into a reality. Whether you're looking to incorporate older stones into more modern styles or build a piece from the ground up, we've got you covered.
The 4 C's for diamonds stand for Cut, Clarity, Color and Carat. View More
We travel multiple times per year to meet with direct-purchase contacts all over the globe. These suppliers share our passion for the ethics and standards established by the Kimberley Process. This international system helps us to partner with conflict-free sources that we all can feel confident in. As a business driven by value and meaning, we refuse to carry products that don't strictly adhere to the Kimberley Process. Our goal is to leave this earth better than we found it. In that spirit, we are committed to doing our part in policing the diamond trade. View More

Custom Design

Have something special in mind but can't seem to find it out in the world? Our custom design process will transform your jewelry dreams into a reality. Whether you’re looking to incorporate older stones into more modern styles or build a piece from the ground up, we've got you covered. View More
Your project will be handled with extraordinary regard. With over a quarter of a decade in custom design experience, our designers and master goldsmith team offer attentiveness and unmatched skill from start to finish
Brainstorm ideas and discuss your vision with our award-winning design team. Together, we will work alongside you to create a one-of-a-kind piece within your budget. Appointments are recommended. View More. 

Order Information

Please call us at (800) 337-5184 immediately or email us to change or cancel your order. Our Return Policy
Tracking information will be updated on orders once we process your order and create your label. Please note that the daily order cutoff time for shipping is 12:00 PM (CST). View More
Please allow 4-5 business days. Items ordered together may not always ship together. View More

Our Website

Our personalized wishlist feature allows customers to select and save their favorite Martin Binder luxury jewelry and watches for future reference or purchase.
To access your Martin Binder Wishlist, select Wishlist in the top utility bar. Registered customers can fill in their login information, and all new customers will select the Create an Account button and complete the registration form provided. Creating a Martin Binder account will give you access to your wishlist. View More
Yes, you can share your wishlist with a friend. View your wishlist and select the Send Wishlists to Friend(s) button.
To create a Martin Binder account, select Account in the top utility bar. Registered customers can fill in their login information, and all new customers will select the Create an Account button and complete the registration form provided. Creating a Martin Binder account will give you access to your wishlist and other special features.

Payment Options

Financing is available on all jewelry and diamond purchases. View More

Careers

We’re always looking for exceptional, hardworking, motivated individuals to join the Martin Binder Jeweler family. View More

Charitable Donations

Martin Binder Jeweler approves a limited number of the many donation request applications received. View More
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