At Martin Binder, we never require our customers to pay for a warranty, because it comes with every purchase. From initial lockets to white gold wedding bands, we stand behind our workmanship. Our warranty is specifically designed to provide great value and fair treatment, should anything happen to your fine jewelry.
Free Appraisals With Purchase
We always offer a free appraisal for insurance purposes and encourage our customers to add their engagement rings and wedding bands to their homeowner/rental insurance policy. Insuring fine jewelry is a very wise decision and crucial to smart ownership. This can save you lots of stress and worry in the long run.
Complimentary Cleanings and Inspections
In order to keep your jewelry in the best possible condition, we highly recommend that you bring each piece every 6 months for routine cleanings and inspections. This allows our jewelers to take care of any possible problems or issues before they get out of hand.
When you drop off jewelry for cleanings, we are proactive in preserving the quality of each piece. If we find any problems, we will let you know immediately. As long as you bring in your jewelry every 6 months, repairs are usually unnecessary or very minor. Below is a list of the complimentary services we provide to keep your jewelry looking and feeling brand new.
● Retipping of prongs, inspection of channels and setting work.
● First sizing and rhodium plating for free.
● Tightening diamonds or gems that have become loose.
● Refinishing, polishing and cleaning your jewelry.
● Coverage in the event a manufacturer defect is spotted.
In the event your piece needs more serious attention, we strive to be as reasonable as possible when it comes to the cost of repairs. Our jewelers will provide a professional recommendation and a very fair price.
Overall, we hope your experience with us lasts well beyond the initial purchase. When you choose Martin Binder, you become part of the family… And in all honesty, we treasure our relationships with you more than our rarest and most precious hand-picked stones. Why? Because your story matters and we are honored to be a part of it. So, if you’re looking for the best Indiana engagement rings and fine jewelry, come say hello. You might find something that inspires a brand new adventure.